• What is your plan for reopening?

     

    Glensheen will be slowly and strategically opening to the public with a 3-phase approach similar to Minnesota Governor Walz’s ‘Safely Adjusting The Dials’. The first phase in reopening will be available only to Glensheen members and those who pre-purchase tickets to help minimize the number of people on the estate and to maximize social distancing. These opening phases are fluid and if needed, will be stepped back.

    Phase 1 – June 8

    Grounds Access – Members Only & Pre-Purchase

    (Update 6-15-20, now accepting onsite payment)

     

    Phase 2 – June 25

    Self-guided Mansion tours – Open to the Public & Day of Sales

     

    Phase 3

    To be announced…

  • What are you offering today?

     

     

    The Mansion is now open for self-guided, limited capacity, one-way traffic tours.

    Learn more about General Admission and the Full Mansion tours.

    Grounds Passes are also available for estate, outdoor access only.

    Stay up to date with what we are offering HERE.

     

  • How is it safe?

     

    We have a Safety Plan in place and are following standards and suggestions from the Center for Disease Control (CDC), State of Minnesota, University of Minnesota, and also the American Alliance of Museums to make Glensheen safe for you to visit.

    You will see physical distancing encouraged, Glensheen staff wearing masks, and cleaning and disinfecting of spaces increased.

    Per the University of Minnesota, all staff and visitors are required to wear a mask while indoors. Free masks are available. Thank you for understanding.

  • What are your hours?

     

    We are open daily from 9:00 am – 5:00 pm.

    Please give yourself plenty of time to enjoy Glensheen!

    The last Full Mansion of the day is at 4:00 pm, the last General Admission is at 4:30 pm.

    The Mansion closes at 5:00 pm. The Grounds close at 5:30 pm. 

  • How can I safely social distance at Glensheen?

     

    We’ve reduced capacity in all buildings 

    Six-foot markers are placed across the estate to help encourage physical distancing

    A majority of foot traffic in buildings will be directed one way

    Ticketing has moved to the Carriage House to allow for adequate space during transactions

    Partitions have been installed at registers to provide an extra level of precaution for our guests and staff members

    The Gift Shop is now located in the lower level of the Mansion to better allow for one-way traffic and physical distancing

     

  • What additional cleaning, sanitizing, and disinfecting are you doing?

     

    Glensheen has increased cleaning for your safety

    Sanitation Stations are available in the Carriage House near the ticket operation

    Frequent cleaning and disinfecting of staff workstations

    Frequent cleaning and preservation-friendly disinfecting in tour areas

    A small team is dedicated to disinfecting high-touch surfaces throughout the estate

  • Do I need to wear a mask?

     

    Although we are not requiring guests to wear masks, we do strongly encourage guests to wear masks to keep themselves and others safe. There are complimentary masks available for tour guests.

  • What else are you doing to help protect guests and staff?

     

    Per the University of Minnesota, all staff and visitors are required to wear a mask while indoors. Free masks are available. Thank you for understanding.

    To help limit contact, we encourage guests to view our tour offerings on a smartphone or personal mobile device

    Staff will have access to no-touch thermometers for daily self-monitoring as needed

    We encourage all staff and guests to continue practicing healthy habits like washing hands with soap and water for 20 seconds, covering your cough or sneeze, and not touching your face

  • Do I have to do a health screening before visiting?

     

    We encourage guests to consider conducting a health screening before entering the facility.

  • How do the self-guided tours work?

     

    There is a designated one-way traffic route which will allow guests to experience all of the same rooms as on the guided tour.

    Signage with educational information and historic photos are in each room.

    Download the free app for maps, additional information, and audio.

  • Do I need to pre-purchase or be a member to attend?

     

    Nope! We are now accepting onsite payment and day of sales.

  • Where do I purchase a ticket?

     

    We encourage guests to pre-purchase online or pay with a credit card onsite to minimize contact.

    Member redemption can be completed onsite upon arrival. Members may also redeem prior to arrival here, member redemption online.

     

  • Where do I go when I arrive?

     

    ALL MEMBERS AND GUESTS MUST go to the Carriage House to check in.

    The Carriage House is the first big building on the left of the entry path. Please follow the way-finding signage to the Carriage House in order to purchase or redeem your tickets.

    Checking in and redeeming tickets allows us to maintain capacity. Please check in at the Carriage House to help us stay within our reduced capacity.

     

  • I am a member, can I just walk onto the property?

     

    No. All members and guests are required to check in at the Carriage House. This is the big building to the left when walking the path onto the estate. There will be signs to help you find your way.

  • Is the mansion open? Can I buy tickets?

     

    The Mansion is open for self-guided, limited capacity, one-way traffic tours. 

    You can learn more and purchase tickets ahead of time here, General Admission | Full Mansion.

  • Where can I get more information about your reopening plan?

     

    Head to our main COVID-19 Reopening page HERE. For our full Safety Plan adapted from the University of Minnesota’s Sunrise Plan, please visit our Safety Plan page HERE.

  • What did we miss?

     

    Tell us here at [email protected].

    Give us a call here,  (888) 454-4536 or (218) 726-8910.

    Or if you’d like, send us a friendly Facebook message

     

    For more information about Glensheen’s Reopening can be found HERE.